MOOC Course Correction

Rachelle Peterson

Sebastian Thrun, the man who invented Google’s self-driving car, has switched lanes. Thrun is also the inventor of MOOCs, and he now thinks they might better be left parked in higher ed’s driveway. In a lengthy interview  in the business and technology magazine Fast Company on the MOOC-providing company Udacity,  Thrun braces for "the biggest shift in the history of the company” (his words). He is rethinking the purpose and value of Udacity’s courses. Leaving behind his original goal to displace traditional higher education by delivering free elite-level online courses to millions of students worldwide, Udacity now is moving towards credit-bearing, priced courses (likely smaller in size) that focus on technical, vocational skills.

Thrun pioneered massive open online courses in 2011, when he turned his Stanford artificial intelligence course into an online video series that attracted 160,000 registrants and launched his new company, Udacity. From the start he struck a pose of bold confidence, telling Wired that within fifty years, MOOCs would decimate brick-and-mortar colleges to a mere ten in number. The name “Udacity” is Thrun’s portmanteau drawn from “university” and “audacity.”

In Fast Company, Thrun highlights his disappointments with MOOCs’ aspirations: 90 percent drop-out rates with only half of the remaining 10 percent actually earning a passing grade; the student demographic overwhelmingly populated by well-educated, college-degreed professionals rather than the underprivileged students (American and international) he had hoped to reach; the San Jose State University debacle, in which San Jose students taking Udacity-delivered MOOCs performed significantly worse than their peers in physical classrooms; and the unexpected failure of Thrun’s interventions intended to raise passing rates. Thrun tried adding mentors and TAs to provide personalized attention and interaction with students, incorporating immediate feedback and rewards in the forms of badges and progress meters, and partnering with schools such as San Jose to provide college credit, which Thrun expected to ramp up student interest. "We were on the front pages of newspapers and magazines, and at the same time, I was realizing, we don't educate people as others wished, or as I wished,” Thrun remarked. “We have a lousy product."

Like a good engineer-entrepreneur, Thrun isn’t calling it quits. He is refocusing his efforts to develop a new MOOC niche for a different demographic. He predicts a complementary rather than rivalrous relationship between MOOCs and their classroom counterparts, as MOOCs shift towards professional development in technical fields while classrooms retain their market for most academic disciplines, most degrees, and (thus) most of the students. Besides, Udacity is evidently profitable: the article quotes one of Udacity’s significant investors, who remarked, "The attitude from the beginning, about how we'd make money, was, 'We'll figure it out.' Well, we figured it out."

Udacity has been at the forefront of many MOOC developments, partnering directly with undergraduate programs and Georgia Tech’s master’s degree program in computer science scheduled to launch this spring. Udacity’s self-reinvention may foreshadow developments to come in its competitors EdX and Coursera. "We're not doing anything as rich and powerful as what a traditional liberal-arts education would offer you," Thrun admits, though he still sees room for MOOCs to influence the university towards more vocational, utilitarian ends. "The medium will change."

This article originally appeared on Minding the Campus on November 14, 2013. 

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